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COVID-19 INFORMATION

This morning, the Government lifted restrictions on moving home, property viewings and how estate agencies can operate.
 
 Government Guidance
 
 The Government have released detailed guidance on moving home - buying, selling and renting property during the coronavirus outbreak. We recommend you read the full official guidance, but some of the main points are:
  • People are now free to move home
  • You can put your home on the market to sell or rent
  • You can start to look for properties you want to move into
  • You are free to make or accept an offer or reserve a property as normal
  • Physical viewings are now allowed, provided that strict social distancing is continued
  • Estate agents are permitted to visit properties to value them under the proviso of social distancing
  • Surveyors an undertake surveys of prop

We will be asking everyone to adhere to strict procedures which include – but is not limited to - the following measures:
 
 Viewings

  • We will continue to offer video viewings in the first instance wherever possible. Please use these in your initial search and only request physical viewings of properties you are seriously interested in offering on
  • Please make your own way to the property as we are unable to offer transport. Where possible, and for your own safety, please try and avoid public transport, especially at peak times
  • Physical viewings can only take place with other members of your household
  • Before viewing, you will need to confirm that you are not suffering any symptoms
  • You will be asked to remove your shoes and apply hand sanitiser before entering a property. You may also be asked to wear a mask and gloves
  • You will be asked not to touch anything whilst in the property. Anything you do touch will need to be wiped down
  • The occupier of the property will be asked to ensure the property is well ventilated and that internal doors are left open
  • The occupier of the property will also be asked to leave the property while the viewing is taking place

Market Appraisals

  • We will continue to offer video market appraisals and can continue to value properties without physically entering them
  • If we do visit a property to value it, we will need to maintain a 2 metre distance and we will remove our shoes and wear facemasks and gloves throughout the appointment
  • Before we visit, please ensure the property is well ventilated
  • We will not touch anything in the property unless absolutely necessary

Visiting Our Offices

  • Although the office is open for business, we ask that you avoid coming to our offices unless absolutely necessary
  • If you do need to come into one of our offices, you will need to call ahead and book an appointment 
  • Some of our staff will be working from home when they can, so less staff will be physically in our offices at any one time

Thank you for your patience whilst we adapt to this new way of working and please be assured that we are as committed as ever to supporting you through these difficult times.
If you have any questions at all please do get in touch.