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Some Kind Words From Our Loyal Customers

Submit Your Testimonial

"Fantastic Customer Service"

“I would like to thank you all for the fantastic customer service during this years, specially to Claire and her team who have been nothing short of great at all times.,”


"The Best"

“I have been a customer of Malverns for 25 years. They have always excelled in finding tenants and managing everything to a very high standard. I recently instructed them to let a new property and they were able to do so within just a few days.
I thoroughly recommend them to both Landlords and Tenants.”


"Highly recommend Malverns"

I highly recommend Malverns. They helped with renting my flat in London and then with its sale later on. From the beginning they were professional, extremely efficient, fast-acting, approachable and supportive. They went above and beyond their call of duty-particularly Niki! Thank you so much Niki, Ria, Alexander, Claire and the team for all your amazing hard work and help with my flat. I hope you get a good Christmas break, you all massively deserve it! :)


"A Pleasure To Work With"

“Dear Ria, Thank you so much for everything. I really appreciate your hard work and the extra effort you put on finding me a flat. The results are perfect. What a pleasure to work with such a professional person like you. Hope to work with you again. Kind regards”


"Impeccable Service"

"Dear Claire, I hope this finds you well.I would like to take this opportunity to express how gratitude for your impeccable service through all those years. Thanks so much. Kindest regards"

W, Kensington

"Malverns Are Top!"

“Thank you for all your help, your team's pro-active and kind assistance has been much much appreciated, especially the bus Map of Kings Road! I have seen my fair share of estate agenst the last 2 weeks, your service is promptness at Malverns are top!”

Miss C - Tenant

"Fast And Kind Assistance"

“Dear Claire, a quick note to keep you updated. We have talk to Sasha who told us that he's fixed or sorted out everything. Thank you for the very fast and kind assistance in this matter, and as always for your efficiency as always."

Mr L - Tenant


“Thank you for your efficient professional service as usual.”

Dao - Tenant

"Very Impressed"

"It's been a pleasure dealing with you over the years. Very impressed with your service."

Miss T - Tenant

"Beyond the Call Of Duty"

“Dear Claire, I am not sure that I have ever properly thanked you for being such a brilliant managing agent. You have dealt with everything with calm efficiency, you are always contactable, you know a supplier or repairer for everything and you go beyond the call of duty in helping us with every crisis; whether or not it is related to the flats. We cannot thank you enough and I would recommend you to anyone. Best wishes”

Nicola S

"Efficient Team Of Professionals"

“In the meantime, I can only repeat that the girls and I deeply regret that we have to leave this property, which we truly feel to be our home. This is due to not only to the feeling we had all along that we are being well taken care of by an efficient team of professionals, but also to your warm and supportive personality, which will be missed by all of us.”

Mrs T - Tenant

"Quick and Kind Support"

“Hi Claire, Thank you for everything. It has been an amazing time for me in Florin Court, will always have a special place for me. Also, you personally made it so easy and nice with your extremely quick and kind support all the time - so I'm thankful for that. Best wishes, Cheers. ”


"Thanks a Million"

"Thank you so much Ria. What a professional woman you are. That's why I only like to deal with you... Thanks a million.”

Mrs S - Applicant

"Indeed Grateful"

“I am indeed grateful for the trouble you have taken and for the documents of clear and precise valuation and information that you have provided.”

Mr K - Owner

"A Big Thank You"

“Dear Claire, I would like to say a big thank you for all the help. It would have been a lot more stressful without your help.”

Miss J

"So Thrilled"

“I am so thrilled that I found you. I truly am. Thank you very much for coming to see me and my home. I really appreciated your advices and experience.”


"Thank You For All You Have Done"

“The new flat is fine though I'm bound to say that the quality of agents is dismal compared to the excellent service we received from you throughout our stay at our flat. This provides me with a happy opportunity to thank you for all you have done for us.”

Mr H - Tenant


"My friend had an awesome experience with your company so I would like also to work with you :) "

Mayte - Tenant


“I have very much enjoyed my 2 ½ years there and have found both your service and the landlord very professional ”

Mr D - Tenant

"Superb Service Every Step of  The Way"

“Hi Claire We are very sad to leave this lovely home and are hugely appreciative of your assistance and superb service every step of the way over the last 6 years. I hope I am lucky enough with the next agents!”

Amina - Tenant

"A Big Hearfelt Thank you!"

"Dear Ria, a big heartfelt thank you! Without you and your wisdom this deal would have felt apart many many times! Hope you'll visit us once we have settled. Big hug.”

Daniel and Stefano

"Highly Efficient Management Skills"

“ Dear Claire, That's great news.  Thank you very much, and thank you once again for your highly efficient management skills.  You probably have no idea how much it's appreciated."

Mrs H - Client

"Unending Patience"

“Dear Ria. Thank you for all of the time you have spent with us and for your unending patience! I'll stop by the office next time I am nearby to bring you a much deserved bottle of Champagne. Cheers!”

L.W - Applicant


“ Dear Ria. You have been wonderful and truly accommodating. We really appreciate all your efforts. ”

Mr D.R

"Thank You"

“Dear Claire, As always Malverns efficiency is at best. Thank you very much Claire. Best wishes to you, staff and ...Alfie :D ”

D - Applicant

"Thank you very much for everything"

“Thank you very much for everything and your excellent customer service you provided in the past years to us. If one day we will move west again we will definitely get in touch with you ”

Anna, Kensington

"Highest Quality Service"

“Let us express our gratitude in this mail for the highest quality service given by Malverns, helping every time with any aspect of this Tenancy. We really appreciate this. Best regards,”

Tenants A&M

"Simply the Best"

“You are simply the best agent a person can dream of…. you got me the property I wanted - in 1 single viewing and not even in your area.”

Client S

"Wonder Agent"

“Dear Malvina, please meet Ria, my wonder agent 😊 Ria is my go-to person whenever I or any of my friend need a home in London, she never fails to impress 😊”

TT Michaela

"Fantastic Family Atmosphere"

“Having known them for many years, the qualities I most like about Malverns are those of being an independent agency of long standing, in which the people who own and run the business sit together in the same office. I think this contributes to efficiency and a ‘family’ atmosphere; it also makes them more interested in doing a good job for clients than in making sales targets for a head office. They listen to what one wants, they do not put one under pressure to make decisions and they do not waste time on unsuitable proposals. As well as personal experiences, I have introduced friends for whom they have found suitable properties. Finally, I would be surprised to find an agent with better knowledge of Chelsea, Kensington, Knightsbridge and Belgravia, parts of London in which I have spent many years of my life.”

Stephen Anson